FAQ 

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Where can I purchase Western Rawhide Saddles and products?
Can I become an Authorized Western Rawhide Tack, Pet or Hardware Dealer?
Does Western Rawhide do saddle repair?
What kind of warranty do Western Rawhide saddles have?
How should I take care of my saddle and leather products?
How should I polish the silver on my tack?


Q.  Where can I purchase Western Rawhide Saddles and products?
A.  Western Rawhide Saddles and products can be purchased only from a Western Rawhide dealer in your area. Contact us and we will be happy to direct you.

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Q.  Can I become an Authorized Western Rawhide Tack, Pet or Hardware Dealer?
A.  Information on becoming an Authorized Western Rawhide dealer is available upon request through our sales representative in your area.  To be considered, a candidate must be a tack retailer who has a permanent retail store front open to the general public during "typical" retail hours, and interested in carrying a full line of saddles and tack. We also have Hardware and a Pet Division. The same prerequisites apply. Please contact us for more information.

PLEASE NOTE: Our Catalogues features finished and raw materials, supplies, equipment and tools and is available to dealers, leather crafters, saddle makers, harness makers, fabricators of leather or nylon products. To request a catalogue a GST, Provincial Tax Number or Vendor's License number is required.

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Q.   Does Western Rawhide do saddle repair?
A.   Yes, we do saddle and tack repair only Western Rawhide Saddle products.  Repairs should be sent in by one of our authorized dealers. They will contact us for estimates and return information.

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Q.   What kind of warranty do Western Rawhide saddles have?
A.    Western saddles have a limited lifetime warranty on the tree for regular use. Warranty is not applicable if saddle if in a wreck or if saddle used improperly. Please contact the our office or the dealer closest to you for estimates and return information.

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Q.  How should I take care of my saddle and leather products?
A.  The most important aspect of saddle care is that the life of the leather depends upon the care you give it.  Most saddles experience the tough rigors of the environment, and proper care is essential to prolong their life. Leather should be oiled with the best oils and leather conditioners available to you.  After you ride, or if your saddle should get wet, clean all leather parts that have been exposed to sweat and moisture, let dry naturally, and oil. Do not oil any suede or rough leather. Rough out may be cleaned by lightly sanded with a fine sand paper. Do not use artificial heat or direct sunlight to dry leather or it may become brittle and lose its strength. Leather which has been burned through this process should no longer be used.

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Q.  How should I polish the silver on my tack?
A.  We use Montana silver on all our saddles and show tack. Cleaning should be done with a damp cloth only. Abrasive or chemical cleaners should not be used because they could result in removal of the protective finish. With normal use, saddle silver will be subject to scratches which may allow tarnishing. Use a soft cloth to buff away any tarnish.

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